> ## Documentation Index
> Fetch the complete documentation index at: https://docs.testsprite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

<AccordionGroup>
  <Accordion title="Who is TestSprite designed for?">
    TestSprite is ideal for individual developers looking for self-serve testing and small development teams without dedicated QA resources. Whether you're a freelancer, startup, or growing company, TestSprite adapts to your workflow and helps streamline testing with minimal effort.
  </Accordion>

  <Accordion title="Which approach should I choose: Web Portal or MCP Server?">
    * **Web Portal**: Choose if you prefer a visual interface, need team collaboration features, or want centralized test management
    * **MCP Server**: Choose if you're a developer who wants testing integrated directly into your coding workflow with IDE integration
  </Accordion>

  <Accordion title="How quickly can I get started?">
    * **Web Portal**: 2-3 minutes to create your first test
    * **MCP Server**: 1-2 minutes for installation and configuration
    * **First Results**: Most tests complete within 10-20 minutes
  </Accordion>

  <Accordion title="How does TestSprite handle my code and data?">
    TestSprite prioritizes security and privacy:

    * **No Code Storage**: Your source code is never stored on our servers
    * **Secure Transmission**: All data is encrypted in transit
    * **Isolated Execution**: Tests run in secure cloud sandboxes
    * **Local Analysis**: Code analysis happens locally (MCP Server)
    * **SOC 2 Compliance**: Enterprise-grade security standards
  </Accordion>

  <Accordion title="Can I customize test scenarios?">
    Yes! TestSprite offers multiple customization options:

    * **Natural Language**: Describe test scenarios in your own words
    * **Custom Test Plans**: Modify AI-generated test plans
    * **Specific Workflows**: Focus on particular user journeys
    * **Advanced Configuration**: Fine-tune test parameters and conditions
  </Accordion>

  <Accordion title="How many projects can I test with TestSprite?">
    TestSprite's licensing allows you to test multiple projects:

    * **Individual Plans**: Multiple projects with usage limits
    * **Team Plans**: Shared projects with collaboration features
    * **Custom Solutions**: Contact us for specific requirements
  </Accordion>

  <Accordion title="What support is available?">
    We provide comprehensive support:

    * **Documentation**: Extensive guides and tutorials
    * **Live Chat**: Available in the dashboard
    * **Email Support**: Technical assistance and troubleshooting
    * **Community Forum**: Best practices and peer support
    * **Video Tutorials**: Step-by-step walkthroughs
    * **Onboarding**: Dedicated assistance for enterprise customers
  </Accordion>

  <Accordion title="What happens if my tests fail?">
    TestSprite provides comprehensive failure analysis:

    * **Detailed Reports**: Clear descriptions of what went wrong
    * **Root Cause Analysis**: AI-powered insights into failure reasons
    * **Fix Suggestions**: Actionable recommendations for resolution
    * **Auto-Fixing**: Automatic code fixes (MCP Server)
    * **Re-testing**: Easy re-execution after fixes
  </Accordion>

  <Accordion title="Can I trust TestSprite with my applications?">
    TestSprite has earned trust through:

    * **5000+ Enterprise Customers**: Proven track record
    * **90% Reduction** in manual testing time
    * **SOC 2 Certification**: Enterprise security compliance
    * **Regular Audits**: Continuous security assessments
    * **Transparent Practices**: Clear privacy and security policies
  </Accordion>

  <Accordion title="How accurate are TestSprite's test results?">
    TestSprite maintains high accuracy through:

    * **AI-Powered Analysis**: Advanced machine learning models
    * **Comprehensive Coverage**: Multiple test categories and scenarios
    * **Continuous Learning**: AI improves with each test execution
    * **Human Review**: Option for manual test plan review
    * **Feedback Loops**: Results improve based on user input
  </Accordion>

  <Accordion title="How do I report bugs or request features?">
    We welcome your feedback:

    * **Bug Reports**: Use the dashboard feedback system
    * **Feature Requests**: Submit through the product portal
    * **GitHub Issues**: For open-source components
    * **Community Forum**: Discuss with other users
    * **Direct Contact**: Reach out to our support team
  </Accordion>
</AccordionGroup>

Still have questions? [Contact our support team <Icon icon="arrow-up-right-from-square" size={12} />](https://calendly.com/contact-hmul/schedule) or check out our [comprehensive documentation](../../mcp/getting-started/introduction).