Frequently Asked Questions (FAQ)
Who is TestSprite designed for?
TestSprite is ideal for individual developers looking for self-serve testing and small development teams without dedicated QA resources. Whether you're a freelancer, startup, or growing company, TestSprite adapts to your workflow and helps streamline testing with minimal effort.
Which approach should I choose: Web Portal or MCP Server?
- Web Portal: Choose if you prefer a visual interface, need team collaboration features, or want centralized test management
- MCP Server: Choose if you're a developer who wants testing integrated directly into your coding workflow with IDE integration
How quickly can I get started?
- Web Portal: 2-3 minutes to create your first test
- MCP Server: 1-2 minutes for installation and configuration
- First Results: Most tests complete within 10-20 minutes
How does TestSprite handle my code and data?
TestSprite prioritizes security and privacy:
- No Code Storage: Your source code is never stored on our servers
- Secure Transmission: All data is encrypted in transit
- Isolated Execution: Tests run in secure cloud sandboxes
- Local Analysis: Code analysis happens locally (MCP Server)
- SOC 2 Compliance: Enterprise-grade security standards
Can I customize test scenarios?
Yes! TestSprite offers multiple customization options:
- Natural Language: Describe test scenarios in plain English
- Custom Test Plans: Modify AI-generated test plans
- Specific Workflows: Focus on particular user journeys
- Advanced Configuration: Fine-tune test parameters and conditions
How many projects can I test with TestSprite?
TestSprite's licensing allows you to test multiple projects:
- Individual Plans: Multiple projects with usage limits
- Team Plans: Shared projects with collaboration features
- Custom Solutions: Contact us for specific requirements
What support is available?
We provide comprehensive support:
- Documentation: Extensive guides and tutorials
- Live Chat: Available in the dashboard
- Email Support: Technical assistance and troubleshooting
- Community Forum: Best practices and peer support
- Video Tutorials: Step-by-step walkthroughs
- Onboarding: Dedicated assistance for enterprise customers
What happens if my tests fail?
TestSprite provides comprehensive failure analysis:
- Detailed Reports: Clear descriptions of what went wrong
- Root Cause Analysis: AI-powered insights into failure reasons
- Fix Suggestions: Actionable recommendations for resolution
- Auto-Fixing: Automatic code fixes (MCP Server)
- Re-testing: Easy re-execution after fixes
Can I trust TestSprite with my applications?
TestSprite has earned trust through:
- 5000+ Enterprise Customers: Proven track record
- 90% Reduction in manual testing time
- SOC 2 Certification: Enterprise security compliance
- Regular Audits: Continuous security assessments
- Transparent Practices: Clear privacy and security policies
How accurate are TestSprite's test results?
TestSprite maintains high accuracy through:
- AI-Powered Analysis: Advanced machine learning models
- Comprehensive Coverage: Multiple test categories and scenarios
- Continuous Learning: AI improves with each test execution
- Human Review: Option for manual test plan review
- Feedback Loops: Results improve based on user input
How do I report bugs or request features?
We welcome your feedback:
- Bug Reports: Use the dashboard feedback system
- Feature Requests: Submit through the product portal
- GitHub Issues: For open-source components
- Community Forum: Discuss with other users
- Direct Contact: Reach out to our support team
Still have questions? Contact our support team (opens in a new tab) or check out our comprehensive documentation (opens in a new tab).